Effective Date: 10-May-2025
Introduction
Recupe Technologies Private Limited ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, and share information when you access or use our services via the Recupe web and mobile platforms.
Microphone Access
Recupe does not request or access your device’s microphone for any functionality. All communications on our platform are securely text-based. If voice capabilities are introduced in the future, users will be informed explicitly and required to grant consent before use.
Information We Collect
Personal Information:
- Name, contact details, and professional information of doctors and diagnostic center staff
- Patient referral details (non-sensitive health information as entered by doctors)
Referral & Diagnostic Data:
- Details of tests, uploaded reports, referral status, and timestamps
Usage Data:
- Information on how you use our website and services.
Cookies & Tracking Technologies:
- Used to enhance functionality, security, and analytics of the platform
How We Use Your Information
To Provide Services:
- Facilitate seamless referrals between doctors and diagnostic centers
- Enable secure upload and retrieval of diagnostic reports
For Communication:
- Notify users about referral statuses, report uploads, or system alerts
For Improvement:
- Analyze user behavior to improve platform performance and features
Information Sharing
With Third Parties:
- Service providers who assist us in operating our website and conducting our business.
Legal Requirements:
- We may disclose information if required to do so by law or to protect our legal rights
Data Security
We implement industry-standard encryption and access controls to secure your data. While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure.
Your Rights
Access and Correction:
- You may request access to or updates of your personal or professional data stored with us
Data Deletion and Consent Withdrawal:
- You may request deletion of your data or withdraw consent for data processing, subject to legal and operational requirements
Marketing Preferences:
- You can opt out of any promotional communications at any time
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date. Continued use of the platform constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
support@recupe.in